Our Training & Development staff offer the following services:
- Providing high quality educational training programs to employees so they can best utilise the benefits, services, policies, procedures and processes of their organisation.
- Aligning employees with customer expectations and company standards.
- Assisting individuals in developing their interpersonal and managerial skills.
- Improving the quality of work life and job satisfaction for employees.
Our Goals
Our Training & Development division observes and assesses individual, departmental and organisational needs in order to:
- Orient new employees to the company
- Assist employees in their personal and professional development and advancement
- Conceptualise, design and present training programs intended to motivate, challenge, strengthen and enlighten staff and to align professional skills with organisational needs
- Enhance customer service
- Enhance intra and inter department teamwork
- Enhance workforce/organisational flexibility / versatility
- Improve key interpersonal skills including communication and conflict resolution skills
- Improve quality and quantity of productivity
- Increase employee commitment, encourage favourable attitudes, loyalty and cooperation
- Remove performance deficiencies
- Reduce employee turnover
- Meet regulatory and legal requirements
- Promote and support change and assist individuals and departments as they adapt to change
- Reduce human resource complaints and litigation
- Reduce workplace stress and burn-out
- Support the company’s mission and strategy
Courses
| Leadership | Front Line Supervisor Training | Performance Management | Industrial Relations | Health & Safety | Transport & Driver Training |
|---|---|---|---|---|---|
| Management Development | Employee Orientation & Induction | Objective Setting | Negotiating Skills | Safety Statement& Risk Assessment Training | Secure Load Training |
| Individual Mentoring | Communications Giving & Receiving Feedback | Conducting Performance Appraisals | Dispute Resolution awareness training | Manual Handling Training | CPC Modules |
| Assertiveness Skills | Train the Trainer | Preparing submissions for third party referrals | Working from Heights Training | Customised Programmes | |
| Time Management Skills | Disciplinary Meetings | Industrial Relations legislation | Display Screen Equipment Assessments | ||
| Employment Law | Dismissals | ||||
| Conflict Management | |||||
| Interviewing Skills | |||||
| Team Skills | |||||
| Presentation Skills |
